Last Updated: January 1, 2023
Welcome to Bowsplatin Cleaning Services. These Terms of Service ("Terms") govern your use of our website bowsplatin.com (the "Site") and our cleaning services (the "Services"). By accessing the Site or using our Services, you agree to be bound by these Terms.
Please read these Terms carefully. If you do not agree with these Terms, you must not access the Site or use our Services.
Our cleaning services are available throughout Singapore. Service availability may vary depending on location and scheduling demands. We reserve the right to refuse service to anyone for any reason at any time.
You can book our Services through our website, by phone, or by email. All bookings are subject to availability and confirmation by us.
You may cancel scheduled Services without penalty by providing at least 24 hours' notice before the scheduled start time. Cancellations with less than 24 hours' notice may be subject to a cancellation fee of up to 50% of the service cost.
You may reschedule your cleaning service without penalty by providing at least 24 hours' notice. Rescheduling requests with less than 24 hours' notice will be accommodated based on availability and may be subject to a rescheduling fee.
The prices for our Services are as quoted on our Site or as agreed upon with you directly. Prices are subject to change without notice. All prices are in Singapore Dollars (SGD) and include GST where applicable.
Payment for our Services can be made via credit card, bank transfer, or other payment methods specified on our Site. For recurring services, we may require setting up automatic payment methods.
We will provide an invoice for all Services rendered. Invoices are payable upon receipt unless otherwise stated.
To ensure efficient and effective cleaning services, you agree to:
We agree to:
We shall not be liable for:
Our maximum liability shall not exceed the amount paid for the specific Service in question.
We maintain comprehensive liability insurance coverage for our operations. If you believe our Services have resulted in damage to your property, please notify us within 24 hours of service completion.
We offer a 100% satisfaction guarantee. If you are not completely satisfied with our Services, please notify us within 24 hours, and we will re-clean the unsatisfactory areas at no additional cost.
All content on our Site, including text, graphics, logos, images, and software, is the property of Bowsplatin Cleaning Services or our content suppliers and is protected by Singapore and international copyright laws.
We reserve the right to terminate or suspend access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
We reserve the right to modify these Terms at any time. Your continued use of the Site or Services after such modifications constitutes your acceptance of the revised Terms.
These Terms shall be governed by and construed in accordance with the laws of Singapore. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.
If you have any questions about these Terms, please contact us at:
Bowsplatin Cleaning Services